Enquiry to exit.

From the first enquiry to a clean discharge.

One system for the whole patient journey — enquiry, referral, treatment, funding, discharge. Built from a real UK practice's own workflow, not a generic tool stretched to fit.

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Web and mobile · Your data isolated per practice · Built with a UK rehab practice
The case for a system

You've probably outgrown the spreadsheet.

A tracker is fine for a small caseload. Past a certain point it stops helping and starts hiding things — a chase not made, a session not billed, a note not signed. You've crossed that line if two or more of these sound familiar:

You don't adopt software. You stop doing by hand the tracking, linking and reminding a system does automatically — the work the spreadsheet made invisible until something broke.
One record

One patient. Five tools. Five different answers.

Ask any practice “what's the status of this case?” and watch them open five things. Each is right about its own corner. None of them has the case.

Your process works — because someone remembers to check all five and piece it together.

Move one session to next week and the change has to reach the spreadsheet, the calendar, the case manager's inbox — and, later, the invoice. Update three and forget the fourth, and the record quietly disagrees with itself. In E2ENote: one edit.

What runs your caseload today
In E2ENote
The spreadsheet that's really running the practice — the one everyone's afraid to break
The caseload is the system. Live status, no “which version is current”.
A drive full of folders, and the hope the file was saved in the right one
Documents against the case, with a revision and download log.
A calendar-and-notes tool that doesn't know about the money
SOAP notes, review queue, sign-off and the shared calendar — in the same record as everything else.
Invoicing in a separate package, reconciled against the sessions by hand
Client and associate invoices built from the sessions delivered; margin per cycle. Export for year-end if your accountant needs it.
An inbox doing the actual coordinating — the chasing, the approvals, the hand-offs
Comms logged against the case; tasks and reminders in the system, not the inbox.
A therapist typing today's sessions into a laptop tonight
The mobile app — sessions, notes, travel, offline, syncs when they're back online.
Patient record Clinical notes Funding & billing Portals & access Calendar & tasks Documents AI assistant Audit & reporting
01

Patient record

Clinical history, funding position, documents and every communication on one screen — with safeguarding flags and keynotes pinned at the top.

  • Enquiry → referral → patient, nothing re-keyed between stages
  • Prominent keynotes and safeguarding issues on every record
  • Reminders for review dates and renewals that flag when due
  • Role-based access — staff see only the cases they work on
E2ENoteElevate Health
Eloise Weston (OT)
Case management · Group 2 · Rate 1 · HIGH PRIORITY
Date of birth15/03/1992Case managerTest Austin
FunderRedgrave LegalTherapistRocky Johnson
Referral reasonPost-RTA vestibular rehabInvoices toPeter Harvey
Keynote — safeguarding review due 12 Sep

Mock — client summary (real feature; demo data)

02

Clinical notes

SOAP case notes, MDT entries, time and mileage — captured in one form, with a clinical-lead review queue before anything is signed.

  • Structured SOAP notes against the session
  • Review queue: draft → clinical-lead review → signed
  • Safeguarding that escalates the moment it's raised
  • Full history searchable, nothing overwritten
E2ENoteFilenote · Weston
Session filenote — 30 Aug
Gaze stabilisation · 45 min · billable

S: Tolerated four minutes without symptom provocation. O: VOR gain improved. A: On track. P: Progress to dynamic standing next session.

DraftReviewSigned
In the clinical-lead review queue

Mock — filenote + review queue (real feature; demo data)

03

Funding & billing

See what's left on every funding cycle, get a low-balance alert before you work unpaid, and reconcile the client invoice and the associate invoice against the same sessions.

  • Live balance on each funding cycle
  • Low-balance alert before the next session runs it negative
  • Client invoice and associate invoice from one set of sessions — margin visible
  • Export to your accounting package
E2ENoteFunding · Weston
Cycle 3 · £4,000 authorised
£620 remaining · 2 sessions booked
Low balance — the next session takes this cycle below zero

Mock — funding cycle bar + low-balance alert (real feature; demo data)

04

Portals & access

Associates see only their own caseload; case managers get a read-only window on the cases they fund. Everyone works from the same record.

  • Associate portal — their patients, sessions, invoices, resources
  • Case-manager portal — status and funding on their cases
  • Role-based permissions across the whole system
E2ENoteAssociate portal
Your caseload
5 active · 1 pending referral
Eloise WestonRef J1927/2457HIGHESTSummary ⌄
Julia FrancisRef M336/9014ACTIVESummary ⌄
Levi MooreOnboardingGENERALSummary ⌄
Jacob SmithRef E14/5841LOWSummary ⌄

Mock — associate portal caseload (real feature; demo data)

05

Calendar & tasks

A shared team calendar for sessions, and a task list that flags what's due against each case — reviews, renewals, chases.

  • Team calendar across all therapists
  • Tasks tied to a patient, with due dates that surface on the record
  • Diary view per associate
E2ENoteTeam calendar · wk 36
This week
4 therapists · 11 sessions
Task — Weston review due Friday

Mock — team calendar + task flag (real feature; demo data)

06

Documents

Every report, letter and file on the patient record — versioned, access-controlled, and exportable when a disclosure request comes in.

  • Documents attached to the record, not a shared drive
  • Access follows the same role rules
  • Clean export for disclosure
E2ENoteDocuments · Weston
Documents
6 files · access: care team
Initial assessment.pdfReportv212 Aug
Funder authorisation.pdfLetterv115 Aug
Progress review.docxReportv328 Aug
Discharge summary.pdfReportdraft

Mock — documents on the record (real feature; demo data)

07

AI assistant

Dictate a filenote and have it written up; rephrase for tone; ask questions across the record. It reads everything because everything is in one place.

  • Dictation → structured SOAP filenote
  • Rephrase and tighten notes without leaving the form
  • Answers grounded in that patient's own record
E2ENoteFilenote · dictation
New filenote — Weston
Recording · 00:42 · transcribing…

“Reviewed gaze stabilisation exercises, tolerance improved to four minutes without symptom provocation. Plan: progress to dynamic standing next session, review in two weeks.”

Draft SOAP note ready — review and sign

Mock — dictation → draft note (real feature; demo data)

08

Audit & reporting

A full audit trail of who changed what, and reports on funding, finance and the patient journey.

  • Immutable audit log
  • Finance and funding reports
  • Journey / conversion reporting across enquiry → exit
E2ENoteAudit log
Recent activity
All changes, every record
R. Johnsonsigned filenoteWeston09:14
T. Austinupdated funding cycleWeston08:52
S. Roseraised safeguarding flagFrancisYesterday
Systemsent low-balance alertWestonYesterday

Mock — audit log (real feature; demo data)

The journey

The journey, in one record.

Every stage builds on the one before — nothing is re-keyed between them. Funding and governance run alongside the whole way.

  1. 01

    Enquiry

    Log the referrer, the reason and the funder. Respond, qualify, chase — then convert to a referral in one click.

  2. 02

    Referral

    Assign a therapist and the agreed rate, record the funder go-ahead, schedule the sessions. Everything from the enquiry carries across.

  3. 03

    Treatment

    Sessions and SOAP case notes, MDT, communications, documents — with a clinical-lead review queue and safeguarding that escalates the moment it's raised.

  4. 04

    Funding & billing alongside

    See what's left on every cycle, get a low-balance alert before you work unpaid, and reconcile the client invoice and the associate invoice against the same sessions — so your margin is visible.

  5. 05

    Governance alongside

    A full audit trail, role-based portals for associates and case managers, and reports on funding, finance and the patient journey.

  6. 06

    Exit

    Clinical sign-off, the case closed, the final invoice reconciled, the full history retained — because every stage built on the one before.

Walkthrough

See the whole thing in two minutes.

A quick visual walkthrough — enquiry to referral to patient, funding and invoicing, the team and case-manager portals, and the built-in AI assistant.

E2ENote walkthrough — one patient, enquiry to exit
Open the walkthrough →
Proof

Built from a real practice's own system.

"The CTO worked closely with us to develop an understanding of our needs as a start-up. They willingly spent several hours in meetings to map and build the template for the platform, clarified our processes and added their own suggestions to improve the workflow. This commitment to meet our needs extended right through to testing the entire platform — and they were always one step ahead of us whenever we left feedback for improvements on the portal. Nett continue to support us, responding within 24 hours, with every issue treated as urgent and important."

Sheeba Rosewilliam CFO · Vestibular Therapy Associates, United Kingdom
Getting started

How the trial works

1

Register

Tell us a bit about your team.

2

We review

We'll be in touch to make sure E2ENote is a good fit before your trial starts.

3

Your own sandbox

Once approved, you get your own isolated E2ENote environment to try.

Ready to see it for yourself?

No credit card, no commitment — just tell us about your team.

Start Trial